Camelgang Clothing is committed to delivering your orders efficiently and securely. This Shipping Policy explains how orders are processed, shipped, and delivered.

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Order Processing​

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All orders are processed within 1 to 2 business days, excluding weekends and holidays. Processing time may be extended during high-demand periods, promotions, or product launches.

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*Custom color hair from C'Million Gem Extensions are processed within 3 calendar days, excluding holidays.

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Shipping Methods & Delivery Times​

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Shipping times vary based on destination and selected shipping method. Estimated delivery times are provided at checkout but are not guaranteed. Delivery times are based upon USPS and DHL schedule.

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Domestic Shipping (United States)

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Standard shipping typically takes 3 to 5 business days after processing.

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International Shipping

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International shipping times vary by country and customs procedures. Camelgang Clothing is not responsible for customs delays, duties, or taxes.

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Shipping Costs

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Shipping costs are calculated at checkout based on order weight, destination, and selected shipping method.

 

Tracking Information

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Once your order ships, a tracking number will be sent to the email address provided at checkout.

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Incorrect Address

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Customers are responsible for providing accurate shipping information. We are not responsible for delays or lost packages due to incorrect addresses.

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Lost or Stolen Packages

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Camelgang Clothing is not responsible for packages marked as delivered by the carrier. Claims must be filed with the shipping carrier.

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Damaged Packages

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If your order arrives damaged, contact us within 48 hours of delivery with photos of the damage for assistance via email: Support@camelgangclothing.com